The Hancock sitemap holds 54 pages, reached from a menu of Home, Services, Areas, Gallery, Blog, About and Contact. The thank-you page a customer sees after asking for a quote is deliberately left out of it.
Eight plastering services
Plastering, skimming, rendering, floating plaster, pebble dashing, Venetian plastering, plaster refurbishment and insurance repair work. The rendering page explains why failing render matters, walks through how a rendering job runs and answers five questions, from cure times to removing blown render.
Six painting services
Interior and exterior painting, wallpapering, sash window painting, commercial decorating and eco-friendly decorating, each with its own page and quote prompt.
27 area pages
Each town page is written about the houses in that town. Ruislip's opens on interwar semis built on London Clay, where settlement cracking is routine, then covers what tends to go wrong in that housing stock, from cracked bay window lintels to mock-Tudor render panels.
Four blog posts
How long plaster takes to dry, whether a wall needs a skim coat or a full re-plaster, the signs render needs repair and the best time of year for exterior painting and rendering. The skimming post includes a test a homeowner can try with their knuckles: a dull sound means the plaster is still bonded, a hollow one means it has blown. Each post ends with a quote prompt and four recent jobs from the gallery.
The homepage, top to bottom
The quote form's drop-down lists all 14 services. Below it come four assurances (City & Guilds certification, fixed prices, no subcontractors and Checkatrade reviews), then the service cards in two sets, plastering first and painting second, a row of figures, a sample of finished work and three reasons to choose Hancock. The cancellation notice, the list of towns and the three newest blog posts close the page.
Gallery and company pages
A gallery of finished work, an about page, the contact page with its quote form, and the terms and privacy pages. On the contact page the cancellation notice sits inside the form, just above the Send Enquiry button.