Privacy Policy

1. Introduction

Rank Local Agency ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, and safeguard your data in compliance with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We collect information that you voluntarily provide when you express interest in our Growth Engine services. This includes:

• Contact Data: Name, business email address, and phone number.
• Business Data: Website URL, company name, and competitor information.
• Technical Data: IP address, browser type, and usage patterns via cookies to optimise site performance.

3. How We Use Your Information

We use your data to power your business growth, specifically for:

• Executing Local Trinity (SEO, AEO, GEO) audits and strategies.
• Managing Google and Meta Ad campaigns.
• Processing payments and automated billing via Stripe.
• Sending tactical updates and marketing communications (which you can opt out of at any time).

4. Third-Party Data Processors

To maintain high-velocity operations, we share data with trusted third-party service providers:

• Formspree: Used to securely process and deliver contact form submissions.
• Stripe: Used to handle all encrypted payment processing. We do not store your credit card details on our servers.
• Advertising Platforms: Data may be shared with Google and Meta for the purpose of targeted remarketing and ad performance tracking.

5. Cookies and Tracking

We use cookies to improve your experience. This includes:

• Analytical Cookies: To understand how visitors interact with our site.
• Advertising Pixels: We use the Meta Pixel and Google Tag to track conversions and serve relevant ads to our UK audience.

6. Data Retention and Security

We retain your personal data only for as long as necessary to fulfil the purposes outlined in our Terms & Conditions. We implement robust technical security measures to prevent unauthorised access, alteration, or disclosure of your information.

7. Your Legal Rights

Under UK law, you have the right to:

• Request access to the personal data we hold about you.
• Request the correction or erasure of your data.
• Object to the processing of your data for marketing purposes.