I didn't come from marketing. I came from the transport industry.
The company I worked for had a website that was, in the most generous possible reading, a piece of digital scaffolding holding up nothing. It loaded slowly. It didn't rank for anything that mattered. Competitors with worse services were beating us in Google because their sites were properly built and ours wasn't. The agency we were paying didn't seem to know how to fix it. Or didn't want to, because the longer it was broken, the longer they got paid to talk about fixing it.
So I learned to do it myself.
I started reading. Then properly reading: Google's own documentation, Search Console guides, John Mueller's responses on Twitter, technical SEO blogs that actually explained how the algorithm worked rather than guessing at it. I rebuilt our company site. It started ranking. Then it kept ranking. And the work I'd done was small, technical, mostly invisible to anyone who wasn't looking under the hood: proper page structure, clean code, schema markup, internal linking, real local signals.
That was the moment I realised something most small business owners never get told: most websites don't rank not because Google is hard to please, but because the people building them don't know how Google actually works.
Then friends started showing me their websites.
A plumber friend had paid £3,200 for a WordPress site that loaded in 4.8 seconds and didn't appear in Google for anything except his own business name. An electrician mate had spent £2,800 with a Surrey "digital agency" who'd given him a template, a logo, and an invoice. No map pack visibility, no real SEO, no schema, nothing. A locksmith I knew was paying £400 a month to a national agency to "manage his SEO" and his rankings had gone backwards two years running.
Every one of them had been sold the same thing: an expensive WordPress build with the SEO bolted on as an afterthought, by people who didn't really understand either. None of them had any way of knowing they'd been ripped off because they didn't know what good looked like.
I rebuilt their sites for them, properly. Not as favours, but at sensible prices that reflected what the work actually was. They ranked. The phone started ringing. They told their mates. Their mates asked me to do theirs.
That's RankLocal. There was no business plan. There was a problem I kept seeing: small businesses being sold overpriced, underbuilt websites. I had the skills to do it differently. So I started doing it differently.